Shipping policy

Delivery
After your payment has been received please allow up to 5 working days for the parcel to be delivered. As we courier the product through Aramex Couriers, we will be able to track where your order is for you at any time. On occasion, due to circumstances beyond our control our delivery period may take longer than this. If this happens we will endeavour to contact you and explain the reason behind the delay. The Matcha Company will not be responsible for refunds or returns on any items that have been repurchased by the customer within this 5-day period, prior to parcel delivery.